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Your best clients are
leaving because no one
is looking after them.

Relationship building Hard conversations Price increases Long-term contracts

We handle the account management your clients deserve.

Cheaper to retain than acquire
30%
Average B2B churn rate in the UAE
2 weeks
To get your system live

The Account Management problems we fix

The six most common AM failures. Hover to see the fix.

👻

Clients go quiet and then disappear

No structured check-ins means clients feel forgotten between deliverables — and make their decision before you know there's a problem.

We run structured monthly check-ins on your behalf
🔥

Renewals are always last-minute

Most firms realise a contract is ending a few weeks out, scramble to send a proposal, and hope. By then the client has already decided.

We start every renewal conversation 90 days out
🤐

Hard conversations get avoided until it's too late

Price increases, scope changes, difficult feedback — when these are delayed or handled badly, clients leave. Not because of the issue itself, but because of how it was managed.

We handle hard conversations early, honestly, and on your behalf
😤

Complaints damage relationships that didn't need to go wrong

A badly handled complaint is rarely about the complaint itself. It's about how quickly it was acknowledged, how honestly it was addressed, and whether anyone actually cared.

We respond fast, own the issue, and turn complaints into loyalty moments

Your team is too busy delivering to manage relationships

The people doing the work are not the people who should be running account relationships. These are two different jobs.

We handle relationship work so your team focuses on delivery
💸

Revenue is leaking from missed upsells

Clients who've grown, changed, or expanded their needs are silently buying less than they should because no one asked.

We map and pursue upsell opportunities every quarter

Three focused offers.
One clear outcome.

We own the relationship side of your business.

01 — Setup

Account Management System Design

Audit your current client processes. Build the system once. Run it properly from day one.

  • Client onboarding workflow
  • Communication templates & cadences
  • CRM setup and tagging structure
  • Health score & escalation framework
  • Renewal timeline tracker
02 — Ongoing

Revenue-Protecting Account Manager

Dedicated account management for your key clients — all communication, reporting, and relationship work handled every month.

  • Monthly client check-in calls
  • Status reporting & updates
  • Stakeholder communication
  • Issue tracking & resolution
  • Relationship notes & history
03 — Growth

Retention & Growth Support

Renewals, upsells, escalations, and QBRs — we own the high-value moments in your client lifecycle.

  • 90-day renewal management
  • Upsell opportunity mapping
  • Escalation handling & recovery
  • Quarterly business reviews
  • NPS and satisfaction tracking

Up and running in two weeks.

1

Discovery call

We review your current clients, contracts, and communication gaps to understand exactly where value is leaking.

2

Account audit

We map your existing accounts by health, value, and risk — giving you a clear picture of who needs attention first.

3

System setup

We build your account management workflow, templates, and tools so everything runs on structure, not memory.

4

Ongoing management

We take over selected accounts monthly while you keep full visibility and control.

Three retainer models.
One clear outcome.

All rolling monthly. No lock-ins. Start where you are.

Essentials

For founders with a small client base who want a professional account management structure.

AED 4,500 / month

Up to 5 client accounts


What's included

  • Monthly client check-ins
  • Relationship health monitoring
  • Monthly performance report
  • Email & WhatsApp comms
  • Renewal tracking & reminders
  • Client onboarding support
Get started →

🔒 Secure payment via Stripe

★ Most popular

Full Service

For growing B2B companies where client relationships directly drive recurring revenue.

AED 8,000 / month

Up to 12 client accounts


Everything in Essentials, plus

  • Weekly client touchpoints
  • Quarterly business reviews
  • Hard conversations handled
  • Price increase negotiations
  • Complaint & escalation handling
  • Contract renewal management
  • Client health scorecard
Get started →

🔒 Secure payment via Stripe

Premium

For complex portfolios — fully tailored to your clients, your team, and your commercial goals.

Tailored to you

Custom scope & pricing


Everything in Full Service, plus

  • Daily account oversight
  • Upsell & growth strategy
  • Strategic account planning
  • Internal champion building
  • Client risk assessment
  • Executive-level reporting
  • Priority response time
Let's talk →

📅 Book a free 30-min call first

Built for founders who manage their own clients.

For founders and business owners who manage their own client relationships.

🏢

Agencies with corporate retainers

Marketing, PR, design, and digital agencies that manage ongoing client relationships and need structured account communication.

⚖️

Business setup, PRO & legal firms

Companies handling company formation, visa, licensing, and legal work with repeat business clients who expect proactive communication.

💻

SaaS & tech companies

Mid-market B2B software and tech providers who need dedicated account coverage without hiring a full-time AM team.

📊

Accounting & financial services

Audit, bookkeeping, and advisory firms with ongoing client mandates that benefit from structured relationship management.

Learn it yourself.
Own it forever.

Not ready for a managed service? Get the playbook and do it yourself.

The Knowledge Base

The AM Knowledge Base

The mindset and fundamentals behind great account management — five chapters that change how you think about client relationships.

AED 199
One-time · instant access
What's inside (5 chapters)
  1. The Revenue Hiding in Plain Sight — your existing clients
  2. What Great AM Actually Looks Like — the principles
  3. The Moments That Define Everything — first week to renewal
  4. Communication That Eliminates Questions — the visibility model
  5. Reading the Room — personality adaptation
  • Interactive digital guide — works on any device
  • Real frameworks, not generic advice
  • Chapter completion tracking included
  • Chapter completion tracking included
Buy guide — AED 199 →
Instant PDF delivery to your email

Let's talk about your clients.

Book a free 30-minute strategy call

No pitch. No pressure. Just 30 minutes on your actual client challenges.

📍
Dubai, UAE
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