White-label account management for web, marketing, and design agencies — we run client relationships under your brand, so retainers renew and your team stays focused on the work.
Your delivery team is heads-down in the work. Account management becomes whoever has five minutes between calls — which means no one actually owns the relationship. Clients don't leave because the work was bad. They leave because no one checked in, no one flagged the renewal, and no one had the price conversation before it became urgent.
Clients hear from you during the project, then nothing until the next invoice. Silence reads as neglect.
Without someone actively tracking scope, "just one more thing" erodes margin every month until the retainer isn't profitable.
By the time someone notices a contract is ending, the client has usually already gotten a quote from someone else.
Not a project manager. Not a status-update bot. A dedicated professional who manages your retainer relationships the way a senior in-house account manager would — under your brand, without the hire.
Structured check-ins with every retainer client, run under your brand.
We start every retainer renewal conversation 90 days out — no scrambling before contract end.
Scope changes, price increases, missed deadlines — handled early and professionally, on your behalf.
Monthly health scores and notes so you always know which accounts need attention.
We flag when a client has grown into a bigger retainer or needs an additional service line.
When a client is unhappy, we respond fast and protect the relationship before it becomes a churn risk.
| Outsourced (Innovation by Zayn) | Full-time hire | |
|---|---|---|
| Monthly cost | From AED 4,500 | AED 15,000–25,000+ |
| Time to start | 2 weeks | 2–4 months |
| Employment overheads | None | Visa, insurance, gratuity |
| Lock-in | Monthly rolling | Minimum 1 year |
| Scales with client base | Yes | Add headcount |
| Process and system | Built in | Build from scratch |
Ongoing campaign retainers where the client needs to feel proactively managed, not just billed monthly.
Retainer or support contracts after launch, where the relationship matters more than the next sprint.
Long-term maintenance and support retainers where technical delivery is strong but account communication isn't anyone's job.
Multiple service lines per client and multiple stakeholders to manage — too much for delivery leads to own alone.
All retainers are rolling monthly. Start, pause, or scale at any time.
Not sure yet? Book a call first →
We use your email, your Slack, your tools, and your brand. Your clients interact with a professional account manager. Internally, you have zero overhead.
Clients receive communication from your domain. No third-party branding, no confusion.
We plug into your CRM, project management, and comms — no new stack, no disruption.
Weekly summaries, shared notes, and total transparency — you stay in control without doing the work.
Book a free 30-minute strategy call. No pitch, no pressure — just a conversation about your clients.
Book your free call →Usually responds within a few hours · Dubai, UAE · working worldwide